SumTotal Continues to Expand Its Reach
Mountain View, CA (USA), September 2010 - SumTotal Systems, a provider of talent-development solutions, has announced strong customer growth in the financial-services sector. Continuing to expand its presence in the industry, SumTotal has five out of the six Fortune 500 financial data services companies as customers, including Western Union and First Data.
"Being able to work with so many leading organizations in the financial-services sector has allowed us to develop an expertise in meeting the unique talent development needs of this industry", says John Borgerding, President of SumTotal Systems. "In such a fast-paced sector, it is essential for organizations to have the ability to quickly train and retain employees, not only to meet compliance and business requirements, but to ensure their workforce remains competitive and is performing at the highest level."
Being a highly competitive and regulated global marketplace, organizations in the financial-services sector have the constant challenges of needing to seek out new revenue opportunities and manage and track compliance, while maintaining customer retention and satisfaction. To help manage these challenges, SumTotal's learning- management solutions provide organizations in the financial industry an effective way to provide their front line with the knowledge and skills they need to be effective, while keeping them up-to-date on accreditation.
Additionally, SumTotal's performance-assessment solutions help identify skill gaps so employees can boost their selling potential, as well as map their performance back to overall business objectives. Organizations are also able to deliver targeted knowledge to their workforce to meet legal and business needs. These various capabilities provide organizations with a comprehensive talentmanagement platform to ensure that employees are receiving the development and training they need, while also allowing companies to align individual development and performance goals to the organization's overall company goals as a way to drive better business results.