Edward Gallier, Learning and Development Manager at Jurys Inn, faced the particular challenge of ensuring that new recruits to the business received the opportunity to find out as much as possible about Jurys Inn and its processes in those important first few weeks of employment. Edward chose Learning Pool's Total service, including Totara LMS for Jurys Inn. This means that their entire workforce has anytime access to online courses developed by Learning Pool for Jurys Inn, as well as an extensive employee development programme tailored to their brand values.

"The way that eLearning works in a blended approach ensures that knowledge is retained, helping employees work in a smarter way and thus delivering an evident return on investment", says Edward.

All employees receive the same brand messages, and critical processes are communicated uniformly and in a timelier manner than before. Jurys Inn chose Learning Pool as their Totara supplier based on the evident return on investment, the ability to tailor eLearning with the Authoring Tool, the personal and efficient support team, and the fact that Learning Pool shared their passion for eLearning.

The blended L&D solution now offered by Jurys Inn particularly appeals to the demographics of its workforce - over sixty percent of the employees are under thirty years of age.

The team at Jurys Inn are currently working on maximising the potential of Totara LMS to ensure that it is used as a wider HR portal - and offers business benefits in terms of improved communication, performance management, and "self-service" HR.
Edward is using the talent-management capabilities offered by Totara LMS for Jurys Inn's fast-track graduate entry scheme. Totara LMS allows the hotel chain to create a talent pool and succession plan for each of their hotels.