New e-courses will be crash-tested, so there will be plenty of new tips and tricks to learn, even for those participants who have already watched previous webinars.

The webinar program includes

• Methodology
  how to create an online course that will help participants, such as teaching managers,  achieve their training goals, to deal with difficult customers correctly
• Visual Design
  how to customize course design and navigation so employees follow the course scenario flawlessly and remember important points better

• Text Editing
  how to explain complex things in simple language, turn long, complex regulations into brief instructions, and involve learners in learning through words

About the presenter

Anna Poli is an iSpring Genius who is great at instructional design and can do wonders with your courses. She never misses the whole picture, while remaining a detailed-oriented practitioner. Anna loves explaining complex things in simple words and sharing expert tips and tricks with users of any skill level.