The report reveals a shift towards a people-first approach and the role of emotional intelligence in creating stronger relationships, productivity and creating more resilient teams.

• Collaboration as a Top Priority: 81% say breaking down silos and fostering cross-departmental collaboration is essential for driving innovation and agility.
• Rising Data Security Concerns: 58% cite cybersecurity threats and regulatory demands as critical issues requiring immediate attention.
• Work-Life Balance Challenges: 34% struggle to balance personal well-being with workplace demands.
• Change Management Gaps: Despite 45% of organizations experiencing frequent change, only 35% feel their organizations are adequately prepared to navigate it.

Key findings from the 2025 State of EQ Report highlight the critical importance of fostering collaboration, navigating change effectively, and balancing operational efficiency with employee well-being. One of the most significant insights is the increasing emphasis on relationship-centric workplaces, where organizations are prioritizing engagement and teamwork as key drivers of success.
The report also underscores a strong link between employee engagement and customer satisfaction, illustrating how a people-first approach directly influences customer loyalty and organizational outcomes.

Emotional intelligence (EQ) plays a pivotal role in addressing the challenges highlighted in the State of EQ Report. The ability to recognize, understand and manage emotions both in oneself and in others is essential for effective leadership, teamwork and performance. For leaders, this means cultivating self-awareness, empathy, and relationship-building skills that inspire confidence and connection with their teams.