How do you tackle a complex organizational challenge and turn it into a learning experience that delivers tangible results, from millions in cost savings to a measurable shift in culture?

In an exclusive webinar with Learning Pool, leaders from NatWest Group share how they did just that.

They reveal the bold, immersive learning campaign they built to reimagine reward and performance. They also explain how a media-rich blend of video, simulation, and smart data gave 12,000 leaders the confidence, skills, and tools to make fairer, more accountable pay and bonus decisions.

What you'll learn

You'll get an inside look at how NatWest built a compelling, scalable learning experience in just 10 weeks, featuring:

• A video-based simulation with 16 unique pathways.
• AI-powered coaching conversations.
• A viral teaser trailer and high-impact virtual launch.
• The key role of behavioral design in challenging bias and promoting more inclusive decision-making.

The results of the campaign speak for themselves:

• 61% reduction in appeals
• £5.04 million in estimated cost savings
• 20% increase in leader confidence
• A measurable shift in pay distribution across the organization
    

Meet the speakers

• Alan Ferguson – Leadership Curriculum Lead, NatWest Group
• Graeme Tait – Senior Learning Designer, Learning Pool
• Robert Taylor – Senior Storyline Developer, Learning Pool