Transforming Work Conversations through Realistic AI-powered Role-play
London (UK), September 2025 - Mediazoo has developed ConvX, an AI-powered role-play platform designed to improve essential workplace communication skills through realistic, voice-to-voice simulations.
ConvX provides a safe environment where managers and employees can practise performance reviews, feedback, team coaching, customer conversations and sales interactions. Real-time coaching, personalised feedback and instant analytics ensure every practice session becomes a powerful learning opportunity, without the risks of real-world consequences.
With Gallup research showing that managers determine 70% of team engagement, ConvX tackles one of the most pressing challenges organisations face: building the capability and confidence to lead conversations that drive culture and performance.
"Many AI tools for Learning promise transformation but miss the human element. ConvX is built to put people first, helping individuals practise the conversations that truly matter", said Giles Smith, CEO of Mediazoo.
"ConvX gives leaders a safe space to practise, build confidence, and master the conversations that build trust and transform organisational culture," added Pete Ashcroft, Global Strategy Director at Mediazoo.
"ConvX was designed to feel natural and realistic. Every persona has rich backgrounds and unique personalities, just like real customers and colleagues. This feature enables meaningful practice that mimics real workplace conversations," said Cheryl Mok, Digital Creative Lead on ConvX.