London (UK), February 2007 - Kadaster, the Dutch Land Registry Office, has chosen ForceTen™, Eedo's Learning Content Management System (LCMS), to improve the way it trains its staff in line with other service improvements that have resulted in financial benefits, flexibility, and time savings.
Kadaster has been collating, registering, and sharing information about properties in the Netherlands since 1832. With a wealth of information at its fingertips and new channels of communication such as the Internet, Kadaster is continually increasing accessibility to and the availability of its data to the public and professional clients.
Traditionally, staff had been used in trainer-led classroom sessions, but Kadaster decided it wanted more flexibility in its training approach, cutting classroom time for its busy staff whilst being able to scale the training to match specific future needs. With service and organizational changes ahead and a workforce with a mean average age of 50, Kadaster realised that effective training that deployed a blended learning approach would be critical to success.
Working with consultants Bright Alley, Kadaster looked at five possible vendors but quickly decided on Eedo and its ForceTen learning content management system; the agency and consultant will use the platform to create the self-learning content for the programme by themselves. Bright Alley created the first training templates and two eLearning training courses for the new services. Selected Kadaster employees were then trained in less than two days to use ForceTen to create their own eLearning courses and materials.
To date more than 1,200 staff have used the system to learn or retrain.
"Kadaster now has an effective and continuous learning system in place, delivering more consistent and better-quality training for our staff," said Mariette Kroeze, Senior Advisor for Human Development at Kadaster. "We are now in a much better position to measure knowledge levels and offer clear learning objectives for staff. At the same time, less time and money are spent on the expenses of traveling and organising training, which can be carried out far more effectively and efficiently using the Eedo LCMS."
Kadaster is already planning on extending its range of eLearning modules. The next stage is to develop training courses for all primary processes with the business, link knowledge to competency profiles, and extend the learning capability for staff to their homes.
