Sunrise, FL (USA), September 2009 - Learn.com® has announced that Bersin & Associates, a research and advisory firm focused solely on enterprise learning, has completed an in-depth research bulletin entitled "The Latest in Enterprise Learning & Talent Management - Learn.com: Update on a Fast Growing LMS Company".
In this bulletin (Volume 4, Issue 31), Josh Bersin, President and Founder of Bersin & Associates, examines the changing market for learning management systems. It highlights one major customer satisfaction issue in this bulletin that continues to come up: the need for an "Adaptable LMS". The research points to the challenge of automating training and knowledge-related business processes, which is compounded by the fact that most companies have unique training processes and business requirements, and each tracks its own key performance indicators.
As a result of these challenges, LMS systems have had to deal with hundreds of configuration options, customizations, and user-requested modifications. The research suggests that this is the single biggest difficulty buyers face in the LMS implementation and deployment process. Of note is that almost all LMS systems receive poor marks in these areas.
"LMS systems have had to deal with hundreds of configuration options, customizations, and customer-driven changes. Vendors have struggled with this for years and, even today, the single biggest challenge buyers have in their LMS implementation is the customization of the system to meet their particular business requirements. This is where Learn.com has some unique advantages", said Josh Bersin, president and founder of Bersin & Associates.
The Bersin & Associates Research Bulletin highlights some of the adaptability advantages Learn.com offers:
