The company's recipe for success is simple: Eppendorf AG builds upon high-quality training and further education of its employees and partners. As far back as ten years ago, the company recognised the benefits of eLearning. As a result of initial positive experiences, the decision was taken to design an integrated further-education plan in cooperation with a competent eLearning partner. The final choice was IMC AG and its learning-management system IMC Learning Suite. IMC Content Studio was selected as the authoring software.

The objective of the partnership between Eppendorf and IMC was to establish an open and flexible personal-development platform for both its own employees and external partners. The result is the "Eppendorf Academy", operated in the Microsoft Azure Cloud. The training platform for Eppendorf employees has been in use since 2014. It provides convenient and fast access to multimedia learning content on a variety of subjects.

The platform is used at 34 sites by different target groups. These include employees from Marketing and Sales, as well as service technicians and employees in the competence centres. The success of the concept speaks for itself: 90% of all users in the company have so far assessed the learning content as helpful or very helpful. Future plans include providing specialist dealers and customers access to selected content.