Udemy Expands AI Role Play Capabilities to Advance Immersive Learning

The new enhancements include:

• Greater customization, enabling organizations to tailor Role Play scenarios to specific roles, industries, and skill levels.
• Immersive video, introducing lifelike AI avatars that make practice more realistic and help learners apply skills more effectively at scale.

"Developing certain professional skills requires practice in environments that mirror the real world," said Hugo Sarrazin, President and CEO of Udemy. "By expanding our Role Play capabilities with greater customization and immersive video, we’re helping organizations and individuals turn learning into action, building confidence and capability in the moments that matter most."

Turning Practice into Impactful Performance

Udemy’s Role Play technology enables learners to develop the skills required to successfully navigate high-impact workplace conversations, such as leadership discussions, conflict resolution, feedback delivery, and sales interactions, in a realistic, risk-free environment with life-like coaching.

For example, organizations can now design custom sales enablement Role Plays tailored to their products, markets, and customer profiles, enabling their teams to rehearse discovery conversations, handle objections, and practice negotiations before engaging with prospective customers.

Building on Momentum in AI-Powered Learning

Role Play builds on Udemy’s broader strategy to advance AI-powered learning experiences that are practical, scalable, and closely aligned with workforce needs. Since its initial launch, Role Play has enabled more than 400,000 interactive simulations across leadership, communication, and professional development, underscoring Udemy’s momentum in applied learning innovation.