AI-supported Learning is Now Part of Everyday Student Life

This makes it the world's largest empirical analysis to date of the actual use of a dedicated AI learning assistant in a higher education context. Syntea is currently available to more than 80,000 online students at IU International University of Applied Sciences as well as around 5,000 learners at IU Academy.
Unlike previous research, which has largely been based on surveys and self-reported data, this study examined students' actual usage behaviour.
"Previous research on AI learning assistants has relied primarily on relatively small-scale surveys. Our study is the first to demonstrate, how students actually use an AI learning companion such as Syntea, based on real usage data. In doing so, we provide a robust empirical foundation for the further development of AI-supported learning assistants while also making an important research contribution to the use of AI in higher education," explains lead author Prof. Dr-Ing. Kristina Schaaff, Professor of Digital Transformation with a focus on AI at IU International University of Applied Sciences.

About the study
The study Using AI-based Learning Assistants in Higher Education: A Large-Scale Descriptive Analysis was presented at the AIET 2026 (Artificial Intelligence in Education Technologies) conference, held from 29 to 31 July 2026 in Zagreb, Croatia.
The authors are Prof. Dr-Ing. Kristina Schaaff, Dr Valerie Hekkel and Quintus Stierstorfer from IU International University of Applied Sciences. The study is based on anonymised log data from more than 77,000 distance-learning students (cleaned dataset: 76,000) who were enrolled in Bachelor's or Master's degree programmes at IU in February 2025.