chatbot-building platform

Walldorf (GER), October 2020 - Many companies are still struggling to meet customer and employee expectations in the wake of the COVID-19 pandemic. Customer experiences have been affected, as service centers were unable to cope with the huge spike in calls due to lockdown restrictions. Some companies failed to provide a new vision of the workplace to employees who were forced into a new way of working, along with the technology necessary to fulfill new requirements.