The new technology of MavenNet ensures that delegates get the support they need, even before they enter the classroom. By using this collaborative environment, delegates have instant access to people, content, and activities. The learning-management system is a flexible and very powerful application, allowing access to all pre-course materials from the moment delegates are booked on a course, giving them more time to prepare.

This includes a plethora of useful information including sample examination papers, online quizzes, and candidate guidance from the examining bodies, etc., which allow delegates to familiarise themselves with the subject and prepare questions in advance. The launch of new supporting eLearning modules designed to aid exam preparation also gives users the freedom to use the system in a way that complements their own learning styles.

"A comprehensive, integrated, and coherent focus on technology-enhanced learning has been our goal, and this launch is a huge step in the right direction", says Melanie Franklin. "I am extremely pleased with the results so far, and planning is now well underway for improved transfer of knowledge and enriching the level of interaction", she continues.

Focusing on the upcoming briefing on change management, Melanie comments that, "Being responsible for transformational change can be a daunting prospect. There is so much to plan and so much work to do, but it's not always easy to find the starting point or to define how you are going to progress the work. My briefing will give you a step-by-step guide to implementing effective change management practices that will support the changes you need to make."

The briefing starts at 1.30 pm on 26 May 2011, with coffee and pastries followed by Melanie's presentation.

Participants will learn

• how to baseline your organisations readiness for change;
• how to create a change-management framework and apply it across your organisation;
• the roles and responsibilities of an effective change team; and
• what actions you can take now to improve how change is implemented in your organisation.