Themen
competence model
Service Chatbot
Adapt Training Courses to the Trainees' Knowledge Requirements
Karlsruhe (GER)/Vienna (A), April 2025 - Dr. Harald Stadlbauer, General Manager of the NINEFEB Group, and Helmut Nagy, VP Sales Enablement at Graphwise, will present an intelligent service chatbot based on microtraining content, knowledge graphs with competence models and generative AI on Tuesday, May 6 at 11:30 am. Harald Stadlbauer developed the iNEED model for value-based granular content development and the associated iLEARN model for the controlled didactic development of modules.