Help system

Cologne (GER), December 2017 - The REWE Group’s decision to introduce a performance support system was made back in 2014. The vision was grand: Direct workplace help would not only be created for individual software launches, but for all applications. With more than 500 IT applications, this not only meant an immense effort in regard to content creation, but also a change in learning culture. Mareike Heidemann-Jarosch of REWE Systems, the REWE Group’s IT subsidiary, remembers, "When it was introduced, workplace learning did not yet command the same importance as formal measures."