EalingHELP is a website specifically designed to help parents and others who care for children with disabilities in the London borough of Ealing. It acts as a single point of information, providing improved access to support services, referral, assessment, and appropriate help. EalingHELP also provides a forum that allows members of its target group to share their knowledge, experiences, and ideas, as well as seek advice from each other. The project was commissioned by Ealing Mencap and Ealing Service for Children with Additional Needs (ESCAN) and designed and built by Aurion Learning.

Speaking about the award, Nick Radclyffe from EalingHELP says, "We're delighted to accept this high-profile award on behalf of EalingHELP. We're lucky to be able to count on the continued support of ESCAN in providing information about their services. Thanks to funding from Aiming High, we're currently working with Aurion Learning to redevelop the EalingHELP website to make it even better. As well as giving the site a facelift, we'll be using the latest technology to streamline functionality and make it easier for users to share their knowledge and experiences through the discussion forums and blogs."

The e-Government National Awards is the UK's most closely watched public-sector technology awards event and celebrates IT innovation across national and local government agencies, the NHS, and third-sector organisations.

Attended by the country's top public-sector technology experts, leading civil servants, and government ministers, the highlight of the evening was a video address from Prime Minister David Cameron. "We want government to be more agile, more transparent, and more open and accountable. That's the kind of transformation this government is about, and we're looking to you to help us achieve it. Tonight's awards show clearly why you have put Britain at the forefront of e-government delivery in the world. We have the technology and skills; we have the innovation; and crucially, we have the people."